![]() ![]() Something similar happens with group e-mails, in which people respond to an e-mail you sent. Don't delete any "duplicate copies" of the e-mail because there aren't any - there's only the original that stays in "all mail." This causes the e-mail to appear in the personal folder and to disappear from the inbox (this is accomplished by "labels" that Gmail uses to make e-mails appear to be in different folders.) Stop there. You drag it from the inbox to your personal folder. So, let's say you want to keep an e-mail. If that e-mail is deleted, it's sent to the trash folder, from which it will be permanently erased after 30 days. Gmail has only one copy of each e-mail, and it resides in the "all mail" folder. There's one in the inbox and there's another one in the "all mail" folder. To look at the Gmail screen, you would think that you had at least two copies of every message. But one of the main causes is a misunderstanding of how Gmail operates. Where did these e-mails go, and how can I keep them?Ī: There are many possible sources of the problem. But Gmail removes them from this folder after a month or less. Q: In Gmail, I created a personal folder to save received e-mails for future reference. ![]()
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